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Terms of Use: DataAssistant-ai

Version 2026-08-21 · Operated by DataAssistant AI ("we", "us").
 

These Terms govern your use of the DataAssistant AI web application and APIs (the "Service"). By creating an account or using the Service you agree to them on behalf of yourself and, if applicable, the company you represent.

1. The Service

DataAssistant AI connects to mailboxes you authorise (Gmail / Google Workspace, Outlook / Microsoft 365), stores product knowledge you upload ("Knowledge Bases"), drafts replies and campaigns with AI, and reports on the results. AI drafts are suggestions: you (or a teammate you designate) remain responsible for what is sent from your accounts, including auto-sent replies you enable.

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2. Accounts and teams

  • You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.

  • Team admins may invite members, see members' Smart Reply queues, campaigns and lead statistics, and approve or reject members' drafts. By joining a team you consent to this visibility for the mailbox data you connect while a member.

  • You must have the right to connect a mailbox and to upload any data you add to a Knowledge Base.
     

3. Acceptable use

You will not use the Service to send unsolicited bulk email in violation of applicable law (e.g. CAN-SPAM, GDPR, PDPA, Taiwan PDPA), to send malware or deceptive content, to scrape or resell the Service, or to attempt to access other customers' data. We may suspend accounts that endanger deliverability or other customers.
 

4. Plans, fees and seats

  • Paid plans are billed in advance, monthly or annually, through Stripe. Team plans are billed per seat with a minimum number of seats; seat changes are prorated.

  • Usage limits (drafts, contacts, emails analysed, etc.) are described on the pricing page and may be enforced with soft warnings and hard stops.

  • You may cancel at any time from Billing; access continues to the end of the paid period. Fees are non-refundable except where required by law.

  • We may change prices with at least 30 days' notice; changes apply from your next renewal.
     

5. Your data and our AI

You own your mailbox data, contacts and Knowledge Bases. We process them only to provide the Service. We do not use your content to train foundation models. AI drafts are generated by third-party model providers (currently Anthropic and Google Cloud) under agreements that prohibit training on your data. See the Privacy Policy.
 

6. Availability and support

We aim for high availability but the Service is provided "as is" without uptime guarantees unless an Enterprise agreement says otherwise. Support levels depend on your plan.
 

7. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, lost profits, or the content of emails sent from your accounts, and our total liability is limited to the fees you paid in the 12 months before the claim.
 

8. Termination

You may delete your account at any time. We may terminate accounts that breach these Terms. On termination we delete or anonymise your data within 30 days, except where retention is required by law.
 

9. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to conflict-of-law principles, and disputes will be resolved in the state or federal courts located in Massachusetts
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10. Changes and contact

We may update these Terms; material changes will be announced in-app or by email. Continued use after the effective date constitutes acceptance. Contact: info@dataassistant-ai.com.

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